Do you offer a money back guarantee?
How long do I have to wait for the account to be activated?
Yes, we offer 30 days money back guarantee for all our hosting services excluding dedicated servers. If you request a refund within 30 days we will refund the money for you. However, if the case about violating our TOS, you will be ineligible for the refund.
Do you offer migration from other providers?
The shared hosting and virtual servers will be activated immediately, but in the case like failing automatic fraud check will be subject to be reviewed by the management hence it may take some time.
Do you offer managed VPS?
Yes, we do offer free migration for shared and reseller hosting accounts. For the virtual private server, we offer migration only for managed ones.
What is our backup policy?
Yes, we offer managed services for cPanel and Plesk servers.
How many IPs are included?
We keep weekly and daily backups for shared hosting accounts and we can provide/restore these backups as per client's requirements. For our VPS server, we keep a weekly snapshot of the virtual servers to ensure accident/hardware failure recovery. However, we suggest you to run your own backups and not solely depends on the backup provided by HappyBee Host. We also provide an add-on backup service in which we provide a guarantee for your backups.
Do you all IPv4 and Ipv6?
One IP is included with each server by default.
Can I order more IPs?
We only offer IPv4 for now.
What Operating Systems are available?
Yes, an additional IP is available for $2.50/mo/IP with justification.
What virtualization technology you are using for virtual servers?
Currently we offer CentOS, Fedora, Ubuntu and Debian in their latest versions and in both 32-bit and 64-bit.
We are using OpenVZ and XEN virtualization.